GE Profile 30" 5 Cubic Feet Smart Electric Convection Wall Oven with Soft Close Door PTS9000SNSS

Called Wayfair about my dented door..they make you call GE. Call GE and they say that I have to call Wayfair. Getting ahold of GE was a nightmare. Took days and hours on hold and keep getting transferred. Not happy at all. No one will answer me about getting a new door for my brand new wall oven.

we have had the PTS9000SNSS oven now for a couple of months. So far it has been doing a great job cooking in all modes including convection. It has a nice connectivity. The capacity is ample and the camera works great. So far no complaints. It contains the heat very well.

Camera does not work. Will not display on app. Timer is impossible to read because background graffiti interferes. There is no option to change the background graphics, so you’re stuck. Every time it completes a task it has to play a long melody. It’s quite annoying and cannot be changed to a simple beep. Put your software guys to work and give us options. Very disappointing.

Very happy. Perfect replacement for our 13-year old previous oven. Lot's of features. Wifi enabled? Really? We thought a total waste, HOWEVER, telling Alexa to "preheat the oven to 350" is a GREAT feature!!! The camera Meh. It's easier to turn the light on and look. None the less, buy it.

Oven has a few nice features, however its buggy software makes it dangerous. The touch screen freezes often. Twice it has frozen while baking and the only way to turn off the oven is to cut power at the breaker. Other times it has frozen during cooking, the oven stopped heating, messing up the food by undercooking or making the user think it needs more time. Then rebooting to burn the food. Several times it has rebooted while cooking. The camera is a nice feature, but it connects through the cloud instead of directly with oven. Even with reliable connection to the cloud, enabling the camera fails half the time. The app is a pain to use with adds and slow response.