I can't really fairly rate this item. It came missing a screw on the upholstery tool. It didn't suck well or dispense any cleaning solution. I believe because it was missing a screw near the trigger on the tool. The return process was easy and fair. Mistakes happen so I'm happy they made it right and let me return it.

It does exactly what it says. It even clean high traffic.

It is so heavy and hard to maneuver.

It worked great at first when I cleaned my parents' house. I cleaned it all up brought it home and after 2 or so years I tried to clean my carpet but it will not pick up the water. I tried to contact the manufacture, but they will not respond.

Everyone needs a clean home to live , its very good to be able to like you want. Thank you wayfair youre truly Patricia