We've had the unit approximately for 2 months. The look of the unit is easy on the eyes, and we have not experienced a single problem or complaint on its operation. Three minor suggestions, if anybody is listening. 1) The buttons need a more positive tactile feel to them. 2) The door needs a hand hold with a function to control the latch to avoid the banging of the door every time it is closed. 3) The audio annunciation (push button, mode, cycle complete, etc.) needs to be louder, maybe some form of volume adjustment. I would buy it again (I hope not to have to) and would recommend it to family and friends.

Sensor heat worked, twice and now it consistently overheats even simple beverages to the point that you can't even pick up the mug. The popcorn setting also burned the popcorn. Never had that happend in 20 years with my previous microwaves. Disappointing.

We were excited to get this microwave with the Smart Inverter with 10 yr. warranty on the part, only to have a plastic hinge on the door release fail within a few years. I have purchased a new front panel at half the cost of replacing the entire unit, and am installing it myself to save money. What good is a 10 yr. warranty on a magnatron, when the rest of the product doesn't last?

Cost for the functional value was good, I do like the fact that its inverter technology allows for actual heating intensity levels, rather than on/off timed thermostatic control, as in older technology. A few minor annoyances however. For one thing, it is the most sensitive device in the hose to power outages. Less than 10 AC cycles of lost power, fewer than it would take to throw of coffee machine or any household clocks, and it will reset its time. that wouldn't be a problem, if it did not insist on paying a "tune" as if it were just plugged in, which is enough to wake light sleepers. Our other isse is the low quality construction of the plastic rotor mechanism, that allows the carousel to rotate on its plastic wheels. They are noisy, and a little more attention to design could have made this better.

Without question, this is the worst microwave I have ever owned!!! Unless you stand right next to it, it is impossible to hear the "ding" at the end of cooking.... absolutely stupid!! The sensor cooking is far from accurate....it tends to burn things. I regret having bought this, and I have only had it about one month. While I did not buy it from this website, I had no other way to let people know what a waste of money this is!!