Why is my new refrigerator is in my DR instead of my kitchen My tech refused to remove the doors and instead told me I needed a different model. So WayFair customer service explained to me how since it’s been delivered I’m now on my own for this…. What Naw - Forgetaboutit!! Is what I’ll be saying whenever I hear the term WayFair uttered in my presence.

We’ve had this refrigerator for a year, and the ice maker is an absolute disaster. It freezes up nonstop, refuses to make ice, and when it does manage to spit out a few cubes, pulling out the tray triggers a full‑blown ice avalanche because it can’t even detect the tray is missing. For the price we paid, this is infuriating. I shouldn’t have to buy a separate ice maker because this overpriced hunk of junk can’t perform the one basic job it was designed to do. Total failure of a product.

This refrigerator failed at its most basic function: keeping food cold. From the day it was delivered, the cooling system was inadequate, and our food began spoiling almost immediately. We had to throw away a full refrigerator's worth of groceries because the unit simply could not maintain a safe temperature. For an appliance in this price range, a fundamental cooling failure right out of the box is unacceptable. We are still dealing with the fallout from this defective unit's replacement process almost a year later, which has only added to how disappointing this purchase turned out to be. I cannot recommend this refrigerator and would think twice before buying another Samsung appliance after this experience.

Use the water dispenser and auto fill pitcher constantly, great feature!

I would not purchase this fridge. My icemakers both went out within a year, and at 3 1/2 years my whole fridge stopped working. I will have to pay for a service tech to come out and they said it might not be covered. Go with a different brand.