The cord is long which is good. The vacuum is not good on any carpet. The red light was on and did not work on any carpet. My carpets are not thick and are not plush. When I tried to return it, I had to pay for delivery. It said I live close to a store so could return it for free. The store is 98KM from my home, that is not close.

I am really impressed with this vacuum !! It maneuvers nicely, picks up dust, dirt and debris like a boss! The dirt compartment removes easily and I love that hair does not wrap around the fins such a bonus. What i dont like about the vacuum is because the hand vac is stored at the top, it makes the vacuum top heavy and it wont stand upright on its own so it falls over. When storing it, the hand vac is removed and stored on the bottom front. Since it does such a great job, I can overlook this

I have a dog and there are four of us with long hair. We only have carpet on the stairs and a small den. We just moved into a brand new house, but it still picked up a DISGUSTING amount of dirt! I popped it open and was able to throw out a wad of hair without sitting there miserably with scissors, cutting hair rolls out of the vacuum. My kids were able to use it the first time, it is so easy.

Cord is a little too short. No light in the hand held vacuum. Dust cup is quite small.

amazing love it use it everyday and still like brand new