Cette console média est fabriquée de manière experte à partir de bois Radiata de Nouvelle-Zélande et de placage Radiata. Les panneaux latéraux et arrière sont plaqués et finis à la main avec une riche laque multicouche espresso. Les tiroirs et les façades des tiroirs sont fabriqués en bois massif et assemblés avec des queues d'aronde anglaises robustes. Le plateau de table plaqué est recouvert d'une couche de finition en polyuréthane pour offrir une résistance aux rayures et une durabilité accrues. Les portes en verre sont en verre de sécurité trempé de qualité supérieure. Conçu pour accueillir un téléviseur à écran plat de 65 po ou moins, il offre un grand espace de rangement pour les appareils multimédias, les appareils électroniques de jeu, les grandes collections de DVD et les accessoires. Innovante et fonctionnelle, la console comprend deux portes arrière avec deux évents de chaleur et un coffre central de gestion des câbles; Les portes s'ouvrent à 180 degrés vers le centre pour faciliter le chargement par l'arrière et le câblage des composants.
I think the actual TV Console is a 3 or 4 star, but my experience with Wayfair was a 1 star, and it will take me awhile to regain any trust with them. Buyer beware that this product comes from Seattle, Washington area and the 3-4 weeks is inaccurate. I did not get any real customer service one would expect until October 31, 2021 when I submitted to the BBB for reasons of not receiving my product (4 times) and borderline false advertising as still advertised on the Wayfair website (ORDERED AUGUST 28th, 2021, AND RECEIVED FEBRUARY 19TH, 2022).
In summary, the first delivery received on 10/4/21 was damaged, the next two scheduled deliveries on 10/30/21 and 11/30/21 were literal no shows, but my email and texts stated, “your delivery drive will be arriving at xyz time”. I waited each time over 4 hours for an arrival. On 1/12/22, I called Wayfair and was told this TV Stand lost in transit, but again, NO one reached out to me. Keep in mind, I had ~ 10 different Service Reps and ~10 Supervisors. On January 18, 2022, a Manager from the Customer Advocacy Team was assigned to me. She had the proper customer service/follow up that should have happened months ago! This product ended up being heavily discounted to me, but the time put in was not worth it.
It finally arrived (February 19, 2022) and overall, a nice piece (Epoch Designs), but the side doors are not fully aligned as one would expect and buckle out and/or in (over a $1,000 price point). Additionally, the screws for the door handles were not the correct ones, and the color is more a Taupe Gray vs true Gray. The front face customer service is nice at first, but over promise and under deliver-this needs to change.. Joanne. Philadelphia, PA. Sun Feb 20 2022
