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M4C 1B5

Capacité de poids: 110 lb

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Pas convaincu? Les retours sont offerts pour la plupart des articles dans les 30 jours suivant la livraison pour un remboursement ou un bon d'achat.
Apprenez-en plusNoté 3 sur 5 étoiles.
Avis 1-3 de 3
Noté 1 sur 5 étoiles.
I rarely write reviews, but the reliability of this product and the service behind it are truly unbelievable. I installed the Stancuta 4M Electric Aluminum Curtain Tracks With Remote Control in my bedroom. The product is very lightly used—about once a day to open the curtains and once to close them. However, in less than three months of total use, the unit completely failed. The issues include the following: • The remote control can no longer operate the device • The app shows the device as offline • Manual controls do not respond • The indicator light flashes irregularly I attempted to follow the troubleshooting steps described in the user manual, including reconnecting to Wi-Fi, re-pairing the remote, and performing a factory reset. However, none of these steps could be completed because the reset button is completely unresponsive. In other words, the product cannot even be reset as instructed. Even after disconnecting power for an extended period and turning it back on, the unit remains completely unresponsive. I contacted Wayfair customer service and was informed that the actual warranty period is only 30 days, and that no resolution could be offered. This was extremely confusing, since the product page clearly states: • Commercial Warranty: Yes • Product Warranty: Yes Frankly, I have never seen such an irresponsible warranty policy for an electric, app-controlled smart home product. A warranty like this is worse than what you get for a carton of milk at any grocery store. I am genuinely surprised that a major U.S. retailer would stand behind such poor product reliability, a 30-day warranty, and the complete lack of any offered solution. If you are considering this curtain track, please think twice. It may work briefly, but if it fails, you will be completely on your own.
Noté 3 sur 5 étoiles.
Delivery was very quick, but product came with no instructions for assembly or adjustments or installation!
Noté 5 sur 5 étoiles.
Work perfect. Easy to install.
Noté 4 sur 5 étoiles.5 votes au total
Noté 3.7 sur 5 étoiles.3 votes au total
Noté 4.5 sur 5 étoiles.129 votes au total
Noté 4.4 sur 5 étoiles.5 votes au total