Souvenirs encadrée casablanca

Wayfair has a superior Customer Service attitude, equal to or better than Lands' End. This was our first (but definitely not last) order from WF. It arrived exactly as pictured but a corner of the frame was cracked due to the staple used to join the pieces. I submitted a description of this defect and a request to return it for a replacement. Your online system handled everything and surprisingly did not request sending the defective item back. In fact you beat the expected delivery date by three business days! This level of customer service was not met by a competitor seller of movie posters who required returning the defective item, no problem, but paid for by us. If I had seen this framed poster in a store I would not have bought it, thus I was offended that they did not stand behind their products as Wayfair does. Thank You!