Housse et insert de coussin tressé carré

I usually have a great experience shopping with Wayfair, so I am uncertain of what happened exactly with this particular purchase. The first thing I noticed was that the color of the pillows was not even close as to what is shown on the website. The website shows the pillows as a rich chocolate brown and the pillow covers that I received are more of a dusty, ashy, grayish brown--which does not match my decor. Second, the pillows sent with the covers were the wrong size. The pillows are listed as square, 18"x18". As you can see, the pillow covers are actually rectangular, and the pillows that were sent with them were much smaller than the covers sent. So, there is a big flap of fabric that would just hang over the pillow once inserted into the cover--as you can see on the pillow on the left. Lastly, I can't speak well of the quality of this item, because out of the package, the woven design was already coming unraveled on one side of the pillow--as you can see at the top of the pillow cover on the right. This one was a disappointment on many levels, and honestly, I am frustrated that there were quality control issues and yet the customer is expected to pay for the return of the item.

The pillow looked really great on the website. However, it was only braided on one side and that was coming apart in many places when I opened it. I was very disappointed. Also the color did not match what was on the website. Wayfair makes it right though.

Great decor pillow! Good to pair with another pillow. The braids are thick.

Love these pillows . They are comfortable and stylish and seem durable. I also like that the covers come off for cleaning.

This pillow is so pretty! The braided cover gives it a nice texture, and it is well made-doesn’t snag easily.