«Happy penséts I» par Danhui Nai, reproduction sur toile tendue

I absolutely loved this canvas print as shown in the listing (the darker screenshot). What I received (in the photo on the bare wood floor) was a cropped image (by 30 at the bottom), stretcheddistorted vertically, in very faded colors, with an added printed signature (the original cursive signature was located in the darkest area, vertically in the listing screenshot). Customer Service stated, in chat, that they believed it was a misprint and I was reassured that the issues would be resolved if I reordered, so I did and returned the first canvas with the pre-paid FedEx label provided. However, the second canvas (in the photo sitting on plastic wrap) was identical to the first, with all the same issues. I was unable to do an online return as the system only offered a partial refund to not return the item or required me to pay for the return shipping myself. I contacted CS through text and they had to escalate my issue as they determined my complaint to be a matter of taste and perception about quality and could not give me a return label. This sent me ballistic as I had provided them with these same listing vs. received photos as clear proof that what I had received was significantly altereddifferent from what was offered and purchased. They asked if I had ever had an issue with Wayfair in the past (I hadnt) and, so, promised to send a return label as a courtesy to me -- along with a reminder that, in the future, my personal taste and perception of quality is not a valid reason for receiving pre-paid return labels. The nerve. Conclusion Never again.