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Noté 4.6 sur 5 étoiles.
Avis 1-5 de 18
Noté 4 sur 5 étoiles.
Overall it was a nice piece- a little high priced for not having hardware to hang it.
Noté 5 sur 5 étoiles.
Delivery was fast. Items were packaged appropriately and undamaged (stained glass). Way fair had items I could not find anywhere else.
Noté 5 sur 5 étoiles.
Even better in person. I bought 2 for the small/long windows on the side of my front door. They look great and create a bit more privacy for front space. Shipping was fast and glass packed perfectly.
Noté 1 sur 5 étoiles.
- i am getting a complete refund RETURNED TO MY ORIGINAL PAYMENT METHOD - i not only did not receive it - i was sent someone else's shabby chic bedding order [?] What Happens When Wayfair Makes Multiple Mistakes? Your situation — unavailable merchandise, lost items, and receiving someone else’s order — falls under Wayfair operational errors, not customer error. Wayfair’s policies and customer‑service guidelines support: Full refund to the original payment method No return shipping cost No restocking fees No obligation to accept store credit If Wayfair shipped the wrong item, their standard process is: You report the incorrect item. Wayfair arranges pickup or tells you to keep/dispose of it. They issue a refund to your original payment method. This is consistent with their published return and refund rules. Wayfair What the Return Policy Wayfair’s general return policy (for normal returns) includes: 30‑day return window from delivery Item must be in original condition Refunds processed after warehouse inspection Refunds go to store credit or original payment method Engineer Fix But again — this applies to customer‑initiated returns, not Wayfair mistakes. 1. Contact Wayfair through “Report a Problem” This creates a documented record that the issue is Wayfair’s fault. 2. Use the phrase “refund to original payment method due to Wayfair fulfillment error.” This aligns with their internal policy language. 3. Reference the wrong‑item shipment and unavailable merchandise These are clear grounds for a cash refund. 4. Escalate to a supervisor if needed Supervisors have authority to override store‑credit defaults. 5. If the item was never shipped or was lost Wayfair must refund the original payment method — store credit is not required. Summary Situation Wayfair Policy Refund Type Wrong item shipped Wayfair error Cash refund Someone else’s order received Wayfair error Cash refund Item lost or never shipped Wayfair error Cash refund Item out of stock after purchase Wayfair error Cash refund Customer changed mind Customer‑initiated Store credit or cash (varies)
Noté 5 sur 5 étoiles.
Very nice looking work and product
Noté 4.9 sur 5 étoiles.22 votes au total
Noté 4.5 sur 5 étoiles.82 votes au total
Noté 4.6 sur 5 étoiles.207 votes au total