En un coup d'œil

Garantie commerciale

Non

Garantie du produit

Oui

Durée de la garantie

2 ans

Garantie complète ou limitée

Limitée

Détails de la garantie 2

All our products are covered by a 24-month warranty from the date of purchase, upon presentation of a proof of purchase and of the relevant product, and do not cover damage due to shocks, falls, misuse, or due to professional use. For cookware, the warranty does not cover stains, discoloration, or scratches on the inside and or outside of the product. For more details, consult the relevant product sheet. If you have a doubt, a question about the condition of your purchased products on the e-shop, or something that you are not happy with; do not hesitate to contact us. Sometimes a simple piece of advice can remedy your situation. Otherwise, our customer services will open a complaint file and tell you what to do (upon presentation of the required supporting documents). So, clearly explain your situation to us by email by clicking here. Don’t hesitate to attach photos. We will endeavor to find a suitable solution as soon as possible. Either an exchange, a refund, or simply some advice on maintenance and use. Of course, keep the product in question. Attentive to our quality, we may need to recover it to carry out the analysis.

Détails de la garantie

Garantie sur les défauts seulement