Garde-manger 78,7 po Argonne

I love the finished product! I'm giving four stars because not all the pieces were labeled. Even so, my husband and I were able to put it together ourselves.

Giving a 3 because it is still in the box, waiting for the kitchen project to move along. What I did not like was that it went on sale right after I purchased it. Didn’t seem fair! The delivery was prompt. No boxes were damaged. I will update this review when we actually put it together. Well, it’s December and the cabinets get great reviews from family and friends! I’d say it’s a 4 plus, the depth doesn’t seem to be good for some platters it’s a little shallow. My husband reinforced the shelf brackets because China and crystal weights a lot and he worries about stuff like that.

Assembly was a bit difficult but we enjoyed the process and are so pleased with the outcome.

There are two parts to this review - the piece of furniture itself and the customer service I received regarding an issue. First will be the customer service portion, so skip ahead if you're not interested. This item shipped in three parts. I received two boxes one day, the third the next. Both were delivered by FedEx. The first two boxes were delivered and I saw the truck arrive, so I opened up my garage door so the boxes could go inside. The delivery person was pulling the first box out and noticed me standing there and shifted the box around before carrying it on his shoulder to my garage. He carefully placed it with one side down, then got the second box and placed it on top. The boxes are HEAVY so I didn't turn them over to inspect them. The next day the third box came and a different delivery person put that on top of the first two. The boxes sat in my garage for a week as we painted the dining room first. When it came time to assemble the furniture, we started with the box that was on top, which turned out to be the narrow cabinet portion of the furniture. We assembled that with no issues. The next day we tackled the other two boxes. All of these boxes were pretty beat up and it was necessary to basically take them apart at the seams to get all the furniture pieces out. We got everything out of box number two and got all the way to the bottom of box number one when the problem was spotted. That box was heavily damaged - I think the arms of a forklift impacted the side of the box. The delivery person clearly saw the damage and did his best to hide it from me by angling the box away from me and placing it damaged side down. Now, I know I should have inspected it before accepting it but this is just how it happened. The box had been taped around and around to try and splice together the torn packaging. There was a layer of foam packing between the cardboard box and the layer of furniture and that foam was pulverized and dissolved. The two pieces that were impacted were the two doors on the lower half of the larger portion of the cabinet. These were severely cracked. Structurally they were okay, but appearance-wise they looked like a very large wrestler had punched each door. What to do? All of the packaging was destroyed and the pieces from the last two boxes were mixed together, making it basically impossible to re-package the item. Additionally, the first portion of the cabinet was already assembled and in my dining room. My husband had the brilliant solution of using peel-and-stick wallpaper on the door panels to hide the damage, which worked beautifully. We ultimately were able to completely assemble the cabinet. Now, this was an expensive piece of furniture and it had been heavily damaged, so I contacted customer service and filled out the claim form. It was forwarded to the manufacturer and I was told that if I didn't hear from them in two weeks, to contact Wayfair. Before a week had gone by, Wayfair contacted me directly and said that since the manufacturer had not contacted me, they would assist me. They had all the information from my claim and offered me an "as-is" discount of a refund of 25% for the damage. Alternatively, I could re-package and return the item or they could send me replacement doors for the damaged doors. Since I was very happy with our solution to cover the damage I opted for the partial refund. It was credited to my bank account within two days. An absolutely outstanding example of quick and satisfactory customer service. As for the item itself - it is REALLY nice. The assembly is time-consuming and a bit tricky unless you have put together flat-packed furniture before. The instructions are about as good as they usually are. My recommendation is to take out ALL the parts and read through the entire instructions before you begin. The instructions are not laid out in a logical chronology as far as how to assemble the item. Once assembled, it is rock solid. The drawers are smooth and fit well. All of the hardware - hinges and handles - are very good quality. All of the glass was perfect and intact. The glass doors and wood doors all open and close very smoothly. The finish was perfect with no chips or blemishes. It is an an enormous cabinet with plenty of storage space. The only two minor quibbles I have is that there is no electrical pre-installed in it (we drilled a hole in the backing to provide electrical access) and the majority of the shelves are not adjustable. Not a big deal, but be aware of it. This is a really, really nice cabinet that is completely worth the money. Additionally, my experience with Wayfair Customer Service was amazing and I will continue to order from this company. If you read all of this, I hope it was helpful and aided you in deciding what piece of furniture to purchase. This one is a complete winner!

Perfect addition to our kitchen. Easy to put together. Great quality.