HAPPENED TO BE HOME WHEN PKG. ARRIVED, THESE SHARPENING RODS ARRIVED UNDAMAGED AND IN FULL WORKING ORDER AND WERE PUT DIRECTLY INTO SERVICE,...EVERY PREP. CHEF THAT USED THEM, SAID THAT THEY WERE WONDERFUL, ESPECIALLY, WHEN COMPARED TO THE HORRIBLE ONES THAT THESE REPLACED. WE HAD HOPED THAT THE SHARPENING STONES THAT WE HAD ORDERED FIRST MIGHT BE ARRIVING WITH THESE RODS, BUT THEY DID NOT,...NOR DID THEY ARRIVE A FEW DAYS AGO WHEN YOUR EMAIL NOTICE OF THEIR ARRIVAL SAID THAT THEY SHOULD BE AND, SUBSEQUENTLY HAD ALREADY BEEN DELIVERED,...BUT WHEN I CALLED YOU GUYS, I WAS TOLD TO WAIT UNTIL TODAY'S DELIVERY OF THE RODS AS THEY HAD PROBABLY BEEN SHIPPED ALONG WITH THEM, AND OR, IN THE SAME PACKAGE OR BOX, BUT THIS DID NOT OCCUR, AND NO ONE COULD REMEMBER HAVING SINGED FOR THEIR ARRIVAL. IF I CAN REQUEST THAT ONE OF YOUR CUSTOMER SERVICE PEOPLE CHECK INTO THE FIRST "STONE" SHARPENERS ORDER I WOULD GREATLY APPRECIATE IT AND PLEASE LET ME KNOW WHAT THEY FIND OUT. THANKS FOR YOUR HELP.
SINCERELY:
karen robert