Bought this unit 13 months ago. We have not had any mechanical issues. However, there are 2 issues that are frustrating 1) the agitation and spin cycle excessively beat your clothes which produces ALOT of lint. There is no lint filter in the machine to collect the garment fibres that break off during these cycles. We had to install a lint trap in the stink drain to collect all the lint that MUST be cleaned after (and sometimes during) every use. If not, the lint will clog our drain pipe with grey hardened lint that requires a plumber to break it up! 2) dark clothes regularly get covered with grey lint smudges. These need to be cleaned off manually. because of this we question the cleanliness of the laundry. We just use tide liquid soap - at most level 3 of 5 on the measure. We will add borax powder or Oxiclean powder to the towel loads only. We bought GE based on the trust we had with our local independent retailer. We have a GE dryer and Fridge that are working properly. But the washing machine...? Probably would not buy it again. A relative has a HE Top load in another brand and they don't have these issues.

I bought this washing machine in december of 2025 from a retailer and I really don't like it. It does not clean well, I have pets and pet hair stays on my clothes. I've tried many washing combinations, still not satisfied. Even the dryer doesn't work well. The sensor is not doing its job properly, it stops even if the clothes are still damp.