I found this to be a thoughtful and "humane" design and company because I could contact sales and support directly instead of being routed to an AI chatbot and the design of the range hood shows care for the installer and the owner/user of the range hood. Let me explain:
- I love that this products works automatically with no app and no wifi - great selling point. This shows me the product design team actual was allowed to think of the user first and the CEO didn't go for a cash grab like every other company who designs their products to do surveillance on me and my family and harvest our data and sell it (gross!) so right away points to hauslane.
- I love that it included ducting adapters for 3 different install methods (vertical round and rectangle and horizontal rectangle) which made my DIY install simpler with fewer trips to the hardware store. again, thoughtful towards the buyer not just the short term bottom line.
- The included light bulbs are very warm and pleasant and best of all they are a non-proprietary changeable bulb size. Shockingly, Hauslane was the only company I saw who did this and their competition must be trying to save a few bucks by building in a permanent LED that when it fails who knows if you can find a replacement. I also love being able to choose what the lighting is like (like a cooler or more likely warmer bulb if I choose) and replace a bulb without worrying about replacing some proprietary computer board inside some uni. This is so simple and so obviously the right move and the fact that the folks at this company approved this design and made it happen is another way they showed themselves to be thoughtful community members making a considerate product.
-Finally, Jared and the sales and support team were pleasant to work with and responsive to help me figure out which range vent would work best in my case and they helped me get a competitive price too and have been available to my follow up questions. Again, it is rare that I actually have any kind of continuity of communication with the same person at a company these days and this was refreshing and made the transaction a pleasant experience.
One note for installers, I think the instructions recommend this too and I also recommend getting or renting some kind of counter stilts/support jacks (probably a cabinet installer knows how to source such a tool) to hold up the range hood while you get it into position because it weighs enough that having to hold it while doing precise alignment becomes quite awkward. Definitely at least a two person job, maybe three is better without stilts for the step of attaching it to the cabinet/structure above it.
On sound, the quiet settings are sufficiently quiet and the strong settings are loud but also powerful. The automatic lights on and off is a feature we love. and the heat sensing is very responsive so even when it powers up when it gets hot, it also powers back down when things cool off. We also like the look of it.
