Like most unnecessary “upgrades”, this new version is terrible. The dryer light doesn’t work consistently. The clothes & dryer sheets get bunched up at the threshold of the door so everything comes out wrinkled. The machine is slanted so you cannot use the surface as a folding area because everything slides right off onto the floor. The lint trap is difficult to clean because it’s folded & all the lint collects in the crease. Also, for every load, you have to dial the knob through many menu options prior to even starting the machine. Lastly, it has a very sparse design which looks cheap.

[This review was collected as part of a promotion.] I was a fan of LG electronics. But the clothes get tangled up and get stuck near the door.

Love my new dryer. My old LG was slowly dying and taking forever to dry. This new one is quick and efficient. I like the fact that I do not have to fill a container anymore with water for the steam feature, which I use a lot. Having it able to connect to the LG App is really convenient. I also like the duo door which is convenient for loading and unloading. Overall very happy and no complaints. My previous dryer lasted 14 years so I'm hoping this one does too.

There is a design flaw where the channel and gap between the lint filter housing and the drum housing can snag edges of your laundry as it spins around inside the dryer. This has nothing to do with the lint filter being dirty or not seated fully. In fact, it has nothing to do with the lint filter. The design flaw is the channel and gap between the lint filter HOUSING and the dryer's drum housing snagging laundry. This does not happen with all loads, but happens consistently and regularly enough to be a design flaw issue, warranty case, and/or lemon case.

This dryer has a design flaw that causes clothing with drawstrings and/or clothing made of thin material to be ruined. The drying includes a plastic housing that holds the lint filter. There is a gap between this housing and the rest of the dryer. Frequently, drawstrings or thinner materials will get caught in this gap. Meanwhile, the rest of the garment is getting spun around by the other clothing. In the short time we have owned this dryer, we have had several drawstrings ripped off and other clothing items ruined due to being stretched out or ripped. The only solution seems to be to put all clothing in mesh bags, which is ridiculous for a dryer this expensive. LG needs to redesign this housing. To do right by its customers, LG should offer a fix for customers who already purchased the machine.