ZLINE Autograph DWVZ-18-MB

I have been trying to turn on the dishwasher but it will not turn on. The light turns on the inside however the dishwasher itself will not power on.

Door weight too heavy for quality of springs. DW was not engineered properly. ZLine acknowledged that in emails, even has told me that but won't fix it or replace it.

Bought this unit four years ago and it does not wash well not does it dry well. The salt compartment clumps up.

Great appliances, oven microwaves refrigerator exhaust fan, all are good.

The product has a manufacturing defect that the door does not have a resistant spring. The door is very heavy, cannot hold itself up and falls freely when opened. This is a brand new product, purchased and contracted by the develop of the whole residential community where more than 60 homes are newly built. I got no where to ask for help. My developer said the manufacturer's responsibility for the manufacturing defect and let me get help from you, but I don't have a receipt. So I fell in a crack with the new home and new dishwasher!