Machine à glaçons avec panneau noir ZLINE Autograph ICCDPZ-15-MB

These might be the worst ice makers we’ve ever used. One of the main issues is that the machine empties the ice into the bin before it’s properly frozen, so the cubes melt together into one large block. Every single time you use it, you have to break apart and chip away at the ice just to get a scoop. On top of that, the settings don’t seem to function properly, and the machine is extremely loud. The buzzing noise is so noticeable that guests regularly ask what it is.

Door weight too heavy for quality of springs. DW was not engineered properly. ZLine acknowledged that in emails, even has told me that but won't fix it or replace it.

Door weight too heavy for quality of springs. DW was not engineered properly. ZLine acknowledged that in emails, even has told me that but won't fix it or replace it.

Defect - door spring not rated for door weight so DW is open 6" unless locked. ZLine doesn't care and says they cannot and will not fix it or replace it. Rubber seal rubbed off on one side due to misalignment. If you are between loads and you lock it, it is smelly when you open it. Here is Zlines response: This additional weight causes both the larger gap when the door is cracked open for air drying and the misalignment that is rubbing against the rubber buffer. Because this unit is designed with standard springs, heavy-duty spring upgrades are not manufactured for this model. They admit their own mistake of not accounting for the door weight but will do nothing about it. DO NOT BUY from them.

Defect - door spring not rated for door weight so DW is open 6" unless locked. ZLine doesn't care and says they cannot and will not fix it or replace it. Rubber seal rubbed off on one side due to misalignment. If you are between loads and you lock it, it is smelly when you open it. Here is Zlines response: This additional weight causes both the larger gap when the door is cracked open for air drying and the misalignment that is rubbing against the rubber buffer. Because this unit is designed with standard springs, heavy-duty spring upgrades are not manufactured for this model. They admit their own mistake of not accounting for the door weight but will do nothing about it. DO NOT BUY from them.