Two of the three boxes arrived with damaged parts, but nothing that prevented assembly. The instructions are awful: the pictures are too small and orientation diagrams in step 2 lack detail that cause issues when you get to step 35. Figure 10+ hours if you don't have help or misunderstand one of the steps. Overall quality is what you'd expect: cheap metal, particle board, and cheap screws. It looks nice and feels solid enough when assembled, but don't expect a high quality setup.

My daughter is very happy with this bed and loves all its features. I however hate it. The bed is HUGE! The description doesn’t lie about it, but make sure you measure the room it will be in. This bed will never leave this house, due to its size and the number of screws it took to put it together. Before buying this bed I scoffed at other reviews complaining about the instructions. They probably don’t know how to read instructions. But if they don’t, then I don’t either. These instructions suck, and I do t k ow how many times I had to go back several steps because some hole had ended up in the wrong location, and the instructions had made no mention of making sure the hole daved a certain direction etc. the screws included are also the typical cheap soft screws, so be careful not to strip the heads. Luckily there were a few extras. Whoever invented cloth drawers should also be exiled to somewhere bad, but I guess his invention is one way to keep these things cheaper. I hate this bed. My daughter loves it.

Seems sturdy and hopefully will last for many years. Prepare for 4-6 hours assembly time, no joke. The interchangeable headboard is nice.

My teen loves his room because of this bed !

Great bed. Make sure someone who know what they are doing assembles it. Get a thinner mattress or you will have to purchase guard rails so your kiddo doesn’t roll off. I purchased a 12” mattress. It is flush with the rail. Should have gone thinner. But very nice look and style. Lots of places to put clothes.