Opened up the package and there was some damage to a portion of the wood. We had to glue it. Luckily it was not a structural piece so should be OK. There were a couple other nicks out of the wood that we will have to sand down so my son doesnt hurt himself. The building process was ok. It was missing a whole bag of hardware so we had to stop for the night and my husband had to go to the hardware store to find something that would work. We decided it wasnt worth the hassel to return and wait for a new one so we are fixing it ourselves but a bit disappointed it was broken and miasing hardware. Apart from that my son does love it and it was fairly easy to build. I got the light grey one. Its more of a white wash but we like it.