After waiting weeks and sending several emails to address the situation, I called and was put on hold a very long time. When I finally got ahold of someone I got the results I wanted. Customer service took care of the issue right away which is why I'm updating my review. Saute pan arrived and was not what I expected. I was extremely unhappy when I logged on the website to find this item listed for $20 less and was told they would charge over $11.00 to return. My order totaled over $1,000. With so much competition out there I won't be ordering from Wayfair again. The low star rating is due to poor customer service from Wayfair.

great

[This review was collected as part of a promotion.] I love Sit frying... this 12" Stir fry is perfect for one or two servings. The metal is thick stainless, spreads heat well. I use it on gas range. Things will stick of course, so use a little oil, keep the food moving. The lid is superb, heavy duty, and glass, u can see through which is important. Handle does not get hot. Cleans up easy, use some bar keepers friend when required. Keep it shiny, less food will stick. I prefer stainless, as it wont transfer trhe non stick chemicals into the food. Stir fry is high temp, which makes the non stick coatings more vulnerable to coming off into food, so thick stainless is ideal IMO. Perfect pan for my needs! 5 stars

[This review was collected as part of a promotion.] The Cooks Standard is a beautiful pan. It is clearly well made, which is hard to come by these days. The pan has heft without being cumbersome and is shaped to handle frying eggs as easily as stir frying veggies. I have been looking for a solid wok for over 10 years and I've finally found my winner! Over the years I have purchased dozens of pots and pans and unfortunately many serve a limited purpose. Last night I sauteed spinach, fried eggs and cooked a steak in the Cooks Standard Wok. Easy cleanup and no sticking makes this pan a real workhorse. This pan handles stews and many other on pot meals beautifully. So glad I took the risk on yet another wok because the Cooks Standard really is in a class of it own.

[This review was collected as part of a promotion.] The stainless steel wok with glass lid has been incredible for my favorite beef stir fry! It gets the perfect crisp on the rice as I’m frying and keeps the steel shiny even after many washes. I will have to get a handle pot holder for it but I have already shown it off to my sister and mom who want one for Christmas. It’s sturdy but yet not too heavy to be handled.