I bought the Seattle Cappuccino Cup based on photo showing it comes with a saucer. Thought that was understood since cappuccino is almost always served with saucer to hold the biscotti or small cookie. Wanted a nice cup AND SAUCER. Shipment arrived with no saucer. When I complained over phone (after being on hold for 45 minutes to get a live person since the website did not allow me to indicate exactly what was wrong with my order), I was assured by that person that a replacement would be sent INCLUDING the saucer. She put me on "hold" while verifying that with someone in the warehouse. Guess what, another shipment arrived with NO SAUCER. Oh well.

Perfect little cups!