I had it for 4 months and it wont heat up anymore! I didnt use it very often (maybe a couple times a week) and when I did, the stay warm feature didnt work. Either the instructions were unclear or it doesnt work as advertised. Im really disappointed with this purchase since it was expensive and now it doesnt work at all.

Stopped working after 2 months of use. Low quality/ defective item I do not recommend!

I bought my first kettle in 2021 and it stopped working (kettle didn't boil and showed an error on the display) just before the two-year mark. Since it was under warranty, we were sent a replacement. After a year, the replacement failed as well with the same problem. Even though I really liked the aesthetics of the kettle, the digital touch screen, temperature control, insulation, and most importantly that it was all stainless steel inside (no plastic), the lifespan of the product is too short. I will not be purchasing this model again.

I bought this kettle in 2021 and it stopped working after a month. The replacement, sent by Salton, has now stopped working just over a year later. It also does not pour properly. Not happy at all. It's just one step above disposable.

The issue of the kettle randomly shutting off seems to be a consistent problem. Nice product in terms of looks and build quality but the functions just does not work and the kettle shuts off every 20 seconds or so. I am back to using my Salton electric glass kettle.