Do not buy this from wayfair! FedEx claimed delivered on the tracking number when it was not. I waited almost a week for it to show up before contacting wayfair and the customer representative was awful! Claimed the tracking # showed proof of delivery with a picture of the box next to a garage. No matter how many times I repeatedly said my home has no garage attached to it, she rudely implied I was lying. I don't know what she was looking at on google maps, but I know what my building has in real life. When I looked up the tracking # on the FedEx website, it wouldn't show proof of delivery without the sender's account information, which I told the representative and she even thought I was lying about not being able to see the proof of delivery! She demanded I needed to file a police report and maybe I'll get a refund after a couple of months if wayfair's "investigation" determines the box never arrived. While trying to figure out how to file a police report, I called my local FedEx office who were able to tell me that the package was actually returned to the sender. This wasn't on the tracking # information on their website. I'm sure it was additional details only FedEx and the sender could see. Unfortunately, the wayfair representative I previously spoke with had gone on a power trip and flagged my account that only she can handle my past/current/future orders, so I had to call her directly to get this resolved. Not even a sincere apology from her for the rude accusations she screamed at me over the phone a couple weeks before. Just "okay we confirmed the seller got the dishes back and can refund you". These must be the most special $80 dinnerware on the planet for the representative to be defending the company like this.
