Horloge coucou huit jours avec vignes et feuilles sculptées à la main de 16 pouces de hauteur

This product came to the address damaged. I have been waiting over a week for a resolution. The clock also does not cuckoo correctly. I was told I would here from someone with a resolution in 1-2 days. This was a gift for my Mother's 86 birthday. So far, I am very disappointed. I am a long time customer.