Fan is fine, but Perigold did not give complete description which has caused me to spend more money and delay an electrical contractor project. Specifically, they did not specify down rod length. I should have called them, I guess to clarify…but still. This was complicated by the fact that Perigold’s lead time for a Haiku down rod is up to 8 weeks.

I bought 1 84" fan and 2 52" fans about 9 years ago and in the early days of the Haiku Fan. In other words I was one of a loyal group of early adopters because we loved the product and believed in the company. Basically part of the group that made this line of fans successful. Fast forward a few years...the company has completely abandoned the original connectivity technology that allowed wifi control with no way to upgrade to the new blue tooth technology. I get that it might not be possible to retrofit existing fans, but it is certainly possible to initiate a production run of the prior technology components to support the installed base of early adopters (the ones that put you on the map in this space). Everyone loves my fans that come to my home, unfortunately the caveat with my every response permanently ends any thoughts my friends and visitors might have of buying Haiku due to your abandonment of your loyal customers.

I bought 1 84" fan and 2 52" fans about 9 years ago and in the early days of the Haiku Fan. In other words I was one of a loyal group of early adopters because we loved the product and believed in the company. Basically part of the group that made this line of fans successful. Fast forward a few years...the company has completely abandoned the original connectivity technology that allowed wifi control with no way to upgrade to the new blue tooth technology. I get that it might not be possible to retrofit existing fans, but it is certainly possible to initiate a production run of the prior technology components to support the installed base of early adopters (the ones that put you on the map in this space). Everyone loves my fans that come to my home, unfortunately the caveat with my every response permanently ends any thoughts my friends and visitors might have of buying Haiku due to your abandonment of your loyal customers.

I first encountered BAF in my hangar. I’m an airplane mechanic. I bought one for my bedroom. I own three now. The quality can’t be beat. They’re not cheap. However, they’re worth every penny.

I first encountered BAF in my hangar. I’m an airplane mechanic. I bought one for my bedroom. I own three now. The quality can’t be beat. They’re not cheap. However, they’re worth every penny.