Lampe de travail sur pied mince 47 po

It was almost impossible to attach the parts that are supposed to attach to the base. The cord was way too long, so to get the two pieces together i had to twist and bend the excess down into the bottom part so i could attach the top part of the pole. It barely fit. I then tightened the screw that is meant to stabilize the pieces. It was completely insufficient. Then, as i reached for the base i realized that the two screws that attach it to the pole were not included in the box. I tried to find screws that fit but was unsuccessful. In trying to find some other way to attach the pieces, i realized the base is too small to stabilize the light. So even if i found a way to attach the pieces it was so flimsy i would never put it over my piano. I followed the instructions to obtain a refund. I could not make it clear during my chat with the virtual agent that i should not have to find a box, pack up the pieces and take it to UPS or FedEx to return it. It was such a piece of junk i should not be inconvenienced. I asked to speak to a human. I received a text from a person. I responded, texting that i believed i was entitled to a refund. But i never received a text back. Do not buy this lamp. If you insist on doing so, buy it from the manufacturer. Though you will pay more for it, if there is a problem, their customer service should be better than Wayfair's.