I ordered a set of these lamps in English Bronze. Upon arrival, one of the two was badly cracked. On a Sunday night, I filled out a complaint form for Wayfair, and received a response in less than an hour, saying they would send out a replacement immediately, and instructing me to either donate or dispose of the damaged one. On Wednesday (3 days later!), I received the replacement. Another set of two lamps! All at no cost to me. So far, I like the lamps, but I think I love Wayfair!

Good lamps; match the website description. They were perfect for my bedroom end tables but I wish the cord were a bit longer.