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Noté 3 sur 5 étoiles.
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Noté 5 sur 5 étoiles.
All stars. Delivery updates were excellent and delivery person were very courteous and professional. Everything went so smoothly. Never expected this type of service. I am thrilled and thankful. Kudos to Wayfair.
Noté 1 sur 5 étoiles.
Disappointing Experience: Wrong Gate and Terrible Customer Service I recently made a purchase from on wayfair for a gate which was listed to 240 inches wide, but unfortunately it was only 180 inches wide, my experience has been nothing short of a nightmare. Firstly, they sent me the wrong gate altogether. Not only did this inconvenience me i also had to pay the contractor since they showed up, not the full amount but 500. Upon realizing the mistake, I reached out to their customer service department expecting a prompt and efficient resolution. However, what I encountered was a string of disappointments. The representatives were dismissive and unhelpful, showing little regard for the inconvenience caused. It felt like they were more interested in passing the buck than actually addressing the issue at hand. After multiple attempts to rectify the situation, I was met with a lack of communication and a blatant disregard for customer satisfaction. It's appalling how a company can operate with such incompetence and disregard for their customers' needs. Overall, my experience with wayfair has been nothing short of a disaster. From sending the wrong product to providing abysmal customer service, they have failed on every level. I would strongly advise anyone considering purchasing from them to steer clear and opt for a company that values their customers and strives for excellence in both product quality and service.
Noté 5 sur 5 étoiles.1 vote au total
Noté 4.7 sur 5 étoiles.62 votes au total
Noté 5 sur 5 étoiles.2 votes au total
Noté 4.5 sur 5 étoiles.180 votes au total