The cranking mechanism is enclosed in a plastic housing that cannot handle the stress of the cranking force required to raise the umbrella. It has cracked then then crumbled to where it now does not work and if you can hold it together well enough to crank it, it won’t stay up. It is Not a well engineered umbrella.

Received the box and it was damaged. Looked like it was opened, used, and taped back up. It was missing various parts which was ordered again after I reported it. Received the missing parts a week later but was still missing some parts. Very disappointed!!!!!

Love it!! I was worried it was going to be hard to assemble but it really wasn't

I have had this item for two months. Yesterday I noticed that the crank housing is cracked so that you can see the crank mechanism. When you turn the handle you can see the crank moves into opening created by the crank. I would be careful purchasing this item other than that it works well.

Love the product. Need to add sand and water. With just water the umbrella blew over