The item arrived a little bit damaged. I haven’t assembled it yet.

The item arrived a little bit damaged. I haven’t assembled it yet.

The item arrived a little bit damaged. I haven’t assembled it yet.

The item arrived a little bit damaged. I haven’t assembled it yet.

Disappointed With the Daybed, But Great Customer Service From Wayfair I really wanted to like this outdoor daybed, but unfortunately, I was not happy with it. The biggest issue for me was the comfort. The daybed was very uncomfortable and not what I expected for something designed for relaxing and lounging. After using it, I didn’t feel it provided the comfort or support I was looking for. Because of my experience with the product, I ultimately decided it wasn’t worth keeping. However, I do want to give credit where it’s due — Wayfair handled the situation very well and issued me a refund without any problems or hassle. Their customer service was easy to deal with, and I appreciate how smoothly they resolved the issue. Overall, I would give the daybed 3 stars, mainly because I was disappointed with the product itself, but I’m very satisfied with the way Wayfair handled my concerns and refund.