I cannot attest to how this works as the install is taking way too long and I am still assembling it. First off, the instructions are HORRIBLE. I have had to refer to the video too many times just to see how things are situated and sometimes the issues weren't even addressed in the video as the video is not updated. I have assembled a lot of items and have deciphered the most intricate details of a manual and I have to say this has been the worst. I have leftover parts that I will just have to make an educated guess on how it goes in the design. The hinge on the door is crooked which compromises the glass when opening and closing the door, so now I will have to see how to fix it. I have tried to unattach and reattach a couple of times and the hinge still ends up being crooked. There are some plastic separators included which they give you eight, but don't instruct on how many to use. I thought they gave extra parts, as most do, so I did not use them all. Now it looks like I have to remove the heavy door AGAIN, add the remaining plastic cushions and hope the door hinge issue is remedied. That being said, the sauna looks nice. I just hope it works just as nice once I am finished with the install. FYI, If they had offered an installation service, I certainly would have paid for it because the assembly is very frustrating.

Easy to assemble, like a jigsaw puzzle. Looks great and works great.

Better than expected

This is my second attempt at purchasing a sauna from Wayfair. After two days of purchasing the first one, I get notified that the delivery would be delayed an unacceptable timeframe. I canceled the order. Went with another one and I stayed home from work to receive it. It didn't show up so I lost a vacation day for no reason. I called "Customer Service (CS)" and was given excuses for the delay. It wasn't until I asked, how much would it cost for me to cancel the order when the CS rep decided to do something. I received an email stating the delivery would occur on Saturday. Coincidental? Sunday I attempted to install the sauna when I found out the reviews were the only thing that remained true to form. The side glass walls were off by more than 1/4" on both sides. Keep in mind, I'm more than %80 complete with the installation. Way past the point of no return from my perspective. I break out the tools and get the cutting because there's no way I'm dealing with another return from this company. Now that I've significantly altered the original design of the sauna in order to get the glasses to fit, now the front door wont properly close. So not only did I have to use power tools to get the glasses to fit where they should have from the beginning, now I have to pay to get the glass cut to fit the door. How much is that going to run me? It looks very elegant especially next to my gym equipment but it isn't worth the hassle. Select another one where the reviews compliment the purchase rather than go against the intent. In fact, I couldn't in good faith recommend Wayfair as I've been literally less than satisfied with everything up to this point. Also see a variety of tools you may need if you choose to buy it anyway.

outstanding product and outstanding service, one heating element was broken during shipping , got replaced in a couple of days. It is a perfect sauna for a house hold