Actually, I give this item negative stars!!
What a disappointment. The 4th of 4 boxes arrived yesterday. Note: All boxes arrived damaged. By damaged, I mean corners of the box were completely ripped open and parts were falling out as FedEx delivery person pulled the last box out of the truck. The delivery person even had to run back up to the door because he found a part laying in the street. I've opened two boxes, thus far. These boxes contain some of the roofing materials.
The very inexpensive wood frames are broken and cracked in several different places.
I would not choose this wood to be used for a lightweight shelf, let alone a structure I plan to stand & sit beneath. The wood is frail, brittle, and layered. These layers are separating, splitting apart, and have already failed. I am unable to imagine this wood being used to support a roof on an outdoor structure. Major safety issue!
Other damaged parts include both metal crossbar. One has a big dent in the center, and is cracked and shattered at both ends, along bolt. The other crossbar is not square. It was bolted at an angle, and the metal is cracked at both ends.
This is not a “damaged in shipping” issue. This is a quality & packing problem.
There was no packing material placed between wood and the lightweight cardboard box. There was, also, no packing material around the supporting crossbeams. There is a hollow space inside box, where packing material should have been.
Honestly, it is the worst packing job I have ever seen in my life.
In addition, the 74" side to one box, was so inadequately taped, that was delivered completely open on that side. I have yet to open the two remaining boxes.
Why should I make the effort? The quality and condition of the gazebo parts that I’ve viewed thus far, are unsatisfactory, unsuitable, and completely unacceptable.
I am not comfortable getting replacement pieces sent out, as I have seen enough to know that quality issues exist for this item.
I realize that there are some positive reviews, in the past, for this item. Perhaps, cheaper materials have recently been substituted, due to the recently large increase in lumber prices.
As a very reasonable person, I know others would completely agree with my review if they were to see the product that was sent to me.
All I know is, BUYER BEWARE!!!!!