Ensemble de 2 fauteuils club Andes - lin oléfine

I like the one chair I have received, but I have yet to receive the second chair in my order. RST is not working with Wayfair and getting that chair delivered. Time will tell what my true rating is if I receive that chair.

Great chairs worth the price

Be very careful ordering this item. The listing explicitly states it is a "Set of 2", but when my delivery arrived, it only contained ONE single chair frame. Interestingly, the box did include the cushion inserts and covers for both chairs, meaning someone at the factory completely forgot to ship the second metal frame box. Looking at recent reviews, I am clearly not the only buyer dealing with this exact inventory and fulfillment error right now. To make matters worse, Wayfair's customer service was a total mixed bag. I started on a live chat where an agent named Vijay completely gave me the runaround, left me waiting in an empty queue for over 20 minutes, and completely abandoned the session. I finally called the support number and spoke to a representative named Crystal, who was incredibly pleasant and helpful, but because of the system error, she couldn't instantly ship the missing piece. Now I have to wait up to 3 business days just for a specialized team to review my case and contact me. Shout out to Crystal for trying her best, but the system fulfillment and initial chat support are broken. I ordered a set of two and I expect two chairs. I will update this review if Wayfair actually steps up and sends my missing chair frame, but until then, save yourself the headache.