Received a sign (Over $180), had wrong wording. Half hour with the "chat" AI. Absolutely no help. Could not call or talk to anyone. Texted customer service. They wanted to refund me a small amount and keep the sign. I didn't want the sign with the wrong engraving. Another agent texted that they would make me a new sign and send me a prepaid shipping Label to return the defect. Perfect. When a day went by and I still hadn't received a shipping label, I once again texted customer service. I was now told I could no longer get the sign I ordered and would be refunded my payment and also wondered if I wanted the sign to be returned to be picked up? I said I didn't care how they wanted their sign to be returned. Get me the Label, refund my money and Wayfair can get their sign anyway they want. Another day has gone by. No Prepaid Shipping Label, No Refund, No Email, No Text.........No Customer Service. I have the screwed up sign boxed and ready to ship. They have my $180...................4 hrs. Of wasted time

Amazing! Beautiful work.