Noté 4.6 sur 5 étoiles.
Avis 1-5 de 25
Noté 4 sur 5 étoiles.
I am very disappointed that I didn't receive my full equipment, as 1 out of the 4 boxes went missing during shipment. It was frustrating to learn that the missing box couldn't be replaced because the item was out of stock.However, I am incredibly impressed with Wayfair's customer support. They were extremely helpful, professional, and supportive throughout the entire process. They resolved the issue very quickly and issued my full reimbursement of CAD$3,389.99 in a fast and hassle-free manner. While the shipping issue was unfortunate, the outstanding customer service truly made up for it.
Noté 5 sur 5 étoiles.
So Amazed and Grateful!! When we realized this project was in four boxes we never thought it would go up this great! Were enjoying every bit of it. It did take us a couple weeks to put it up and we did have to have help but we are amazed and so blessed to have the privacy and the comfort ...it just changed our backyard!!
Noté 1 sur 5 étoiles.
Parts were missing and damage. Wayfair has not be helpful in trying to resolve the issue. The product arrived in several boxes were look like they were return and repackage. Parts had dents and broken. Also had missing parts
Noté 3 sur 5 étoiles.
Purchased and then realized it was too big for our deck. Returned all 4 boxes. Still have not received our credit (refund)/
Noté 5 sur 5 étoiles.
Frame Finish:Gray
We got this gazebo in Oct 2025 on sale. Upon unpacking, you could see it had high quality components. We found a few dents and scratches from shipping, but nothing requiring replacement of parts. The instructions were clear (with some tips below). It took us 4 days to build the structure with mostly one person and some help from others from time to time. Overall, we are very happy with the design, look, quality and sturdiness of the gazebo. Some tips (1) We used a cordless drill and 10mm hex bit, which sped things up. We used a 6 ft ladder, but an 8 ft ladder would have been better (and safer). (2) For Steps 3, 4 and 5, leave all connections loose until all hardware is connected. Then in Step 5, with a level, ensure posts are vertical as you tighten the outside screws of the angle brackets. We did not tighten the inside screws of the angle brackets (closest to the posts) because they brought the posts out of vertical. We waited until the very end to tighten them as much as possible. (3) Step 11 is very tricky and you will need 3 people to help lift and hold up the roof frame while the 4th person connects the diagonal members to the main frame. The trick is to keep the one connected end propped up while connecting the other end. The rest of the assembly was straight-forward. I bought some colour-matching oil-based rust paint to cover all of the exposed hardware heads. The hardware is coated but some of it rubbed off during assembly. Great product!
Livraison gratuite
Recevez-le d'ici le 26 oct.
à
M4C 1B5
Base / cadre requis: Non
Poids total du produit: 303.13 lb
Assembly
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Finition de la structure:
Brun
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