Console Alexis

LOVE THIS!!! Such a great size and color!!

Poorly made. The product arrived with extensive damage. It had to have been damaged during manufacturing. The product was packed really well, and there was no damage to the packaging. Each draw had damaged, there was damage to places in the back area, and one of the legs came badly striped out. I would not recommend this product. I called customer care, which I had difficulty finding a actually number for. None that I could find on the website. I then took and sent pictures. Was then told they could send me parts to fix the damage. I found that to be ridiculous considering the extent of the damage, and I shouldnt have to fix the damage. I was then offered a whole 25offrefund, which I felt was not adequate considering the damage. So, to get a full refund. I have to repackage it, take it (instead of them having it picked up), and go down to FedEx to have it ship back to Wayfair. The product is not light. They should arrange for it to be picked back up. I have purchased many products over many years from Wayfair. This has been the worst experience I have had after receiving something damaged from them. I dont know if they have changed their policies and procedures. Previously, they apologized for the issues and told me to keep the product or donate it, and then I was given a full refund. I have only had issues three other times with an order in almost 15 yrs. This is why I have continued to purchase items for my home from them and recommended the company to others. Im not sure if I want to chance purchasing anything from them anymore. Especially furniture.

It arrived quickly and with no damage. Hubby put it together easily. I ordered the navy and it's very pretty! I originally was looking at the Beaumont 60" Console Table by Kelly Clarkson Home (also on Wayfair), in navy, but it was more money than I wanted to spend. I was so happy when I found this less expensive version of the same table. Yes, the Beaumont is a slightly larger, fancier implementation of the table but I'm changing the color scheme of our house and need to replace quite a few things so I need to save money where I can. I am very happy that I took a chance on this item. I think the biggest issue is that it may come damaged and that could be the case with the more expensive table too. By the way, my hubby commented that this table came very well packaged. The redecorating is on hold so I haven't yet found items to go on the table, but I have a picture I'm hoping will work above the table.

Drawer came broken, called on Friday waiting for manufacturer to get back to me. It’s Monday now. The piece is nice, but it should not be so banged up for the price. It seems like someone tried to repair it and shipped it back out. Looks like a bad paint job over the mistake. Must have been a return. So disappointed. Order something else. It’s not worth this hassle at this price.

The shipping was super quick. It was very easy to put together. It’s a bit heavy so I had to ask my husband to help me flip it over after I installed the leg. It seems to be wood but the the best wood. Still it does the job and it’s a pretty table. The color is true to what’s advertised. It does scratch easy so be very careful. It’s long so measure to make sure it’s the length you want. The drawers pull easily. I’m changing the knobs to black to match all the other items in the house. I’m happy with my purchase. Just need to paint and decorate the table differently. I think it will all tie in when I repaint, tile my floors and add other items to the table. I’m happy with the price and the item. It’s good for the price.