Lit en velours taupe texturé

The bed arrived with the wrong railpart, making proper assembly impossible. This was not caused by shipping damage or customer error—it was a manufacturing or packaging mistake. After contacting customer service, I was told the replacement part is unavailable and may take 2–3 months to restock. My options were to wait months, find a compatible part myself, or return the bed. What makes this even more frustrating is that I am expected to pay return shipping costs for a defective product that arrived incorrect from the start. Customers should not bear the financial burden of a company’s quality control issues. The bed looks nice, but the product arrived unusable, the resolution offered was inadequate, and the return process is unfair. I cannot recommend this product or this buying experience.

Very nice bed and the quality is great!!

High quality

Beautiful bed, but it came with a hole in the back.