We obviously ordered two of these chairs. One arrived perfectly fine and the second had shipping damages that tore the faux leather. The manufacturer sent us a return label and a new chair which was also damaged in shipping. It was extremely frustrating because they did nothing to package the chairs and it took over a month for us to have the two chairs. They simply placed the chairs in a plastic bag and set them in the thin cardboard box. Manufacturer with somewhat rude when I reported the second chair was damaged and said they were going to overpack, which they did not. Luckily the third chair box was not damaged in shipping and we finally have our two chairs. Chairs are firm and very comfortable. Exactly what we wanted for our living room. Just know that if you order this chair it could very well come damaged.

Just beautiful and very comfortable!!! I love it!