First off the box arrived damaged and upon opening it the entire drawer was broken. I reached out to customer service nearly 8 weeks ago and they still not made things right!

The drawer was defective and the mechanism was of cheap quality.

these are great quality and look much like the ones from serena and lily. suits my space nicely

This item came earlier than expected. It’s a really nice shelving unit. I’m not sure if it’s worth the money that I paid for it but it is very nice. The wood is really beautiful.  However, there were a few scratches on one of the shelves when it came. It is super easy to put together. I just put an Allen wrench tip on my screwdriver made it much easier. However, the glides are pretty cheap and one was bent when I got it and it makes it the dry rub.

I was very disappointed in the quality of this bookshelf. The gold screws and washers show under the shelves and a few of the washers stick out pass the wood shelf. The drawer has damage. A large hole was punched into the bottom of the shelf so deep that it shows into the top of the board. Because of the damage I would expect some compensation. Usually damage items are discounted.