First one came damaged and USED! There were foot prints in the PVC flap! Took a while but they finally sent out a replacement.

This went together ok. The insulation panels, without something to cover them I can see a cat digging at them and tearing them apart. I've had this together and outside for a few months now...cats aren't using it yet but it's holding up in the weather pretty well. I didn't install the hydraulic arm...the directions weren't super clear on that and the tension in the arm was just too much for me to want to deal with. But that's a me problem I reckon.

This has been a great cat house for my cats, I have had awhile now and my cats stay warm all winter, heats great and lots of room. Easy assembly and fast delivery.

Cats climbed right in they live it

I am alittle disappointed. It is a good house for the feral cats, but the shiny so call insulation the cats destroyed