Sol 72 Outdoor ™ Brophy 6 - Personne 67 - Spa carré en acrylique avec ozonateur en gris foncé

Awesome hot tub! 2-3hp pumps provide strong well placed jets for those sore muscles! The frame is metal and the sides are composite material so it will not rot and look good for a very long time. I like the insulated panels attached to the exterior panels instead of spray foam all over the pipes and fittings so if there is a leak in the future, I can find it without scraping off the sprayed on foam like my older tubs had. I use this hot tub daily, very satisfied!

Seems to be good, although delivery people cracked it

Delivered as expected, with no issues. Waiting for electrical to be done, so no use at this point. Hot tub looks nice and looking forward to using.

Hot tub 4/5- GREAT high-end features! Balboa tub and heater, stainless steel internal frame, synthetic cabinet seem quality... LED lights and blower very nice. ** This tub did not match sales ad at purchase. (CHROME hardware shown in original ad vs black plastic parts received (stain very easily), Acrylic scratched couple places, difficult time getting the water to stabilize after initial cleaning, lighter thermal insulation and cover, etc.) The ad has since been updated to show TWO variations of the tub. You should get what you purchase. This tub has lighter insulation than we expected and had in previous tubs. Also, colder winters here... Winter energy usage?? Note: THOROUGHLY clean 2x MINUMUM - ?? excess shipping chemicals or assembly "products" and grease streaks appearing random ??? The water would not stabilize following the thorough cleaning and careful start-up. Flush, drain, REPEAT until chemicals stabilize. (wasted chemicals and test strips) Customer Service 2/5 - Wayfair has been very good in the past. ??? Both challenges were post purchase with follow-up email exchanges. We made two very specific requests for information or assistance and experiences long drawn-out resistance. Rep seemed to go out of the way to avoid provide the info. In the end, difficult road to get resolved. (both for replacement or spare parts) Shipping/Freight 3/5 - arrived several days later than pre-purchase date schedule and had to rearrange help. (updates and Wayfair rep did not track well from the beginning) ** 2 stars = "Room for improvement" definitely for the money spent - BETTER quality control and customer service. Fingers crossed hoping we do not ever have problems with what seems like a great tub... future service could be VERY concerning.

So far we love this hot tub! But maybe because both my husband and I haven’t been in one in about 8 years… I do recommend getting this hot tub if you are comparing this one with others. For the price it really isn’t too bad. We purchased this on a big sale, so that made the price even better. Pros: Heated up over night Easy to install ourselves (if you know what you are doing with electrical, otherwise an electrician IS needed) Nice and deep! The jets are super strong. You almost need a hand hold to hold yourself down when they are on. You can adjust the strength of them too by dials on the rim of the tub. The ozonator is awesome! You need less pool chemicals to maintain. Energy efficient! Stays warm and maintains temperature really well. Only costs us about $12 per month on our electric bill to run with the temp set at the highest setting. Cons: Bromine only, per instruction manual since it has an ozonator. Chlorine and ozone cancel each other out and you’ll end up having to use way more chlorine. No cup holders. Head tests aren’t adjustable, and are a little too stiff. No steps, need to purchase separately. Only goes up to 104F, so if you like a HOT HOT hot tub, get a different one. With that being said, using this turned all the way up to 104 is actually quite nice. If it was warmer then I don’t think I’d be able to sit in it very long. All in all, I would buy this hot tub again. Only giving it 4 stars because there are only a few cons. If the hot tub went higher than 104F, it would get 5 stars!