The fireplace is missing the back panel and the hardware is missing as well. This is what I received

Ok little small. Easy to put together but dooes not have good structure

I love it. It fits perfectly in the space I bought it for.

Easy to assemble and great looking. Easily takes the chill out of the room and the remote is a great addition to the fire place with fairly far reach . The mantle is nice and sturdy while also quite durable. The slip in fireplace with dimming and timer work well for when you don’t want to worry about it running while your not in the room.

The fireplace is very cute! I do wish it was taller but it works quite well to be so small. There was literally zero installation. You just take it out of the box and its ready to go! It heats very well. It only has a low and high setting so its not difficult to understand.