Here's the reason for only two stars: the chairs themselves are very nice. Naturally, they come unassembled. Unfortunately, my order arrived without the necessary hardware to attach the seats to the legs. The little bags containing the screws should have been securely attached to the leg assembly; because they were either not put in the box by the manufacturer, or they fell out of the box because the box was so damaged in transit it had a gaping hole. Oh, and the package was delivered 5 days late with no information or explanation from FedEx. When I called Wayfair to request the missing parts, I explained that I needed 4 bags of mounting screws. Well, when I received the package, sure enough, there was only 1 bag of screws. So, another call to Wayfair to get the remaining 3 bags of screws, which will be shipped in another week. I Guess that's their idea of "expedited". The problem seems to be in the lines of communication between the representative who takes the order and the personnel at the warehouse who fill the order. Oh well, I guess we just wait. I will have to think twice before ordering again.