Package came in two boxes. Was packed very well. Took a while to put together but I did it myself. Get lots of compliments on it.

Yessss! This fireplace was exactly what we were looking for. It looks great - not like an add-on but like it just always belonged in our living room. The heating works perfectly with colors to manage the mood! Love the remote and ability to change the settings. Highly recommend for both fit and function!

This fireplace is absolutely gorgeous. It looks even better in person. The only thing i did not appreciate is that the decorative stones/tiles on both sides are not real but is like a linoleum. The fireplace insert came separate from the base, which was very easy to put together. I especially like that you can use the flames without using the heat. You can also change the color of the flame from yellow, to red, to blue.

Not as easy to put together as some others might say, however, so far it is worth it. It took some time, but I do really think it is very nice. The 3D effect that the company mentions is really cool as well.

I love this electric fireplace! It first arrived in two boxes at the same time so that was awesome. The boxes are heavy so you may need to wear gripping gloves. All the pieces arrived in great condition and it was easy to assemble. There are 5 levels and it is also remote controlled!