While it was heavy to assemble the instructions were good and the fountain works well.

The Beauvais fountain is a beautiful piece, exactly as depicted. Perigold was very helpful in coordinating the delivery and what to expect. The assembly instructions from the manufacturer (Campania International), left a lot to be desired… but I was able to email them for clarification on what the completed assembly of the copper tubing In the upper urn should look like after following the vague instructions. Also, they left out a needed stopper in the shipment. Without this piece, the fountain would not hold water. There was no mention of this extra stopper in the assembly instruction's, but I was able to call Perigold and Campania international to report the issue, and they sent the stopper. Actually, this stopper allows draining, cleaning, and refilling the fountain an easy task… but again no mention of that… which should be a great a great selling point. So, the service up to that point was great. 4 days later, I emailed the manufacturer about an issue where the pump was tripping the GFCI outlet. They were not as helpful with the trouble shooting. I managed to figure out and resolve the problem myself, which turned out to be the plug attached to a timer was getting wet. I had to encase that connection in a plastic bag, and the problem was resolved… but it would have been nice for them to help with the trouble shooting. This last experience makes me question what kind of support I will get going forward. So far, I do love the fountain and have no regrets about purchasing. It was the best price compared to other options out there.

Came with Socrates. I need some touch up paint

smaller than the picture, really look at the measurements, photo is deceiving