I love this contigo jackson 2.0 water bottle it’s lightweight durable and auto pop lid is easy to use with one hand it keeps my drink cold for hours

Sadly this water bottle builds up a black mold under the cap in less than a year if you use it daily. The piece that grows mold can’t be removed, the mold grows underneath it. I have had three of these. It’s not a fluke. Every one has done this. The stars are for the easy open, and lightness.

These are PLASTIC…NOT insulated stainless steel as the description indicates. I have tried to reach out for a resolution and am waiting for a reply..

I love this bottle - the size, the handle and the lock top. In fact, I ordered another set. However, the major reason for only giving it a 3-star is the silicone gaskets gather mold despite proper care and cleaning. I have tried every way suggested to clean these gaskets all to no avail. Unfortunately, if I were to disassemble it, then it would leak. In reading other reviews, I see that this is problematic for many others. Hopefully Contigo will either improve this flaw, provide replacement tops or design the gasket so it can be cleaned properly.

The reported mold issues on the seal are legitimate. I was able to remove the seal but you should be able to replace either the complete lid or just the seals. There is no way that Contigo does not know about this issue, I would imagine that they just want the consumer to keep replacing bottles instead of fixing a known problem.