So far so good. Brand new. Could be a little taller otherwise it fits perfectly and everyone really likes it.

This did not turn out to be what we need We have a very similar smaller unit that has the option of being installed in a recessed openingmantle OR just mounted on the wall. This one does not seem to have that option. I took a photo of the back to show no mounting holes or bracket. Still giving 5 stars since it’s my fault for not reading closely enough. I’m sure we will still find a way to use this heater this winter

Just got my 36" Electric Fireplace Insert. Love the realistic 3D flame effect, and the multiple color setting's are simple to find an appealing combination! Love the remote control, and the temperature control makes it easy to set and forget. Overheat protection too!

Totally awesome. The heat starts up & immediately, like within 30 seconds the room is warming. You can set the heat level. It's great because there is also a timer up to 6 hours when it shuts off and you don't have shut it off. The flame has different intensities and brightness. Also, choose the colors you want. A very modern sleek look with clear white stones you put in the bottom of the front of the fireplace that glow. It's great to heat up a room that gets cold and you don't have to depend on the furnace and cost of running your furnace compared to a plug in device.

Fast delivery well packaged and easy to install. The overheat protection is a very good feature as well and the six hour timer.