Finalement reçu les pièces de remplacement après un long délai de livraison (faute de purolator) litem est representatif...très beau et solide! Recu endommagé par le transport...le service client efficace va me renvoyer les 2 plateaux endommagés. Je vais revenir donner un second avis quand le produit sera monté. Les étoiles sont pour le service!

I’m very sorry to give only one star, my item was delivered cracked in half. I immediately contacted customer service, they were kind, I sent pictures on the link provided. I requested a refund and was told not a problem. I was afraid the replacement would be delivered damaged, and it was very difficult to repack and very heavy. Two days later I received an email stating my package is on the way. I tried to stop it so that no one would be inconvenienced, I was told it was too late. Once it was delivered once again the package was damaged. This looks beautiful but the problem is it is made of particle board. I called immediately and at that point I was credited with a refund. Again, I hate giving a one star, the last person assisted so well and she deserves the 5 star.

Easy to assemble... warms the room and has great atmosphere

Nice unit, received damaged waiting on another.

Works great. Puts off heat good.